Career Opportunities

The mission of St. Ambrose Housing Aid Center is to create and maintain equal housing opportunities for low- and moderate-income people, primarily in Baltimore City, and to encourage and support strong and diverse neighborhoods.

Director of Human Resources

Job Summary

The Human Resource Director is responsible for implementing HR policies and programs and managing all aspects of employee relations and development. The HR director will manage staffing and recruiting, organizational development, performance management, training, compensation, benefits administration, and Employee counseling service.

Essential Job Functions

(Note – this list is intended only to illustrate the various types of work that may be performed. The omission of specific statements does not exclude them from the position)

  • Collaborates with senior leadership to understand the organization's goals and strategy related to staffing, recruiting, and retention.
  • Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organization's human resource compliance and strategy needs.
  • Administers or oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
  • Recruits, interviews, and facilitates hiring qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings.
  • Conducts research and analysis of organizational trends, including reviewing reports and metrics from the organization's human resource information system (HRIS).
  • Monitors and ensures the organization's compliance with federal, state, and local employment laws and regulations and recommended best practices; reviews and modifies policies and procedures to maintain compliance.
  • Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate policy, practice, and resources changes to upper management.
  • Ensure employee safety and wellness
  • Provide company-wide communication and manage social committees
  • Conducts orientation sessions for new employees.
  • Supervises the administrative staff.
  • Participates in special projects and committees
  • Performs other related duties as required and assigned

Qualifications

  • A bachelor's degree and three (3) to five (5) years of Human Resources experience.
  • Practical oral and written communication skills.
  • Excellent interpersonal skills.
  • Considerable knowledge of principles and practices of Human Resources.
  • Ability to handle multiple priorities.
  • Strong leadership, project management, and time management skills.
  • Ability to develop solid relationships and work with senior-level executives
  • Demonstrates good judgment, problem-solving, and decision-making skills.
  • Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) ability to learn new applications.

Physical Requirements

This position typically requires the physical demands of sitting, standing, walking, bending, lifting, or performing other work requiring medium exertion, talking, and regularly hearing to perform the job requirement. These physical demands are required up to 90% of the time.

To apply

Please send a resume and letter of interest to:

Director of Human Resources
St. Ambrose Housing Aid Center, Inc.
321 East 25th Street
Baltimore MD 21218

or via email to HR@stambros.org

Salary Range

Salary commensurate with experience. Full-time position plus benefits.

Top

Housing Stability Counselor I

Job Summary

The Housing Stability Counselor will provide counseling services to individuals seeking to improve and stabilize their housing situations. Counseling will include indepth support to homeowners and renters to prevent /mitigate the impact of home foreclosure and eviction. The Housing Counselor will help develop and implement curriculum for workshops hosted in the community and at St. Ambrose. This is a grant funded position supporting by American Rescue Funds.

Essential Duties and Responsibilities

  • Interview clients in a confidential manner to obtain information about the clients housing needs or problems.
  • Assist clients in creating and analyzing a household budget, identify specific goals and create action plans that will help the client implement sustainable behavior changes required for them reach their goals.
  • Maintain and monitor clients’ files and database. Write reports and correspondence as needed.
  • Stay current on issues relevant to mortgage lending, refinance, changes in foreclosure laws and the availability of resources and special programs in the greater Baltimore region.
  • Evaluate client eligibility for loss mitigation options and other alternatives to avert foreclosure.
  • Act as a liaison between the homeowner and loan servicer to ensure that the homeowner understands the status and outcome of any denial or workout solution as it relates to foreclosure.
  • Conduct financial education, foreclosure prevention, eviction prevention and transition education presentations to groups such as community organizations, PTAs, religious or social committees, etc.
  • Assist in marketing the services available through the Program.
  • Provide one-on-one, homeownership counseling to 6-10 homebuyers per week and manage a small pipeline of foreclosure prevention clients. Provide financial coaching to eligible clients as required or needed.
  • Knowledgeable of all related programs, partners, funders, as well as all products, local programs and assistance available to help clients select those best suited for their needs.
  • Facilitate monthly workshops which may take place during work hours, at night or on the weekends.
  • Participate in community outreach events which may take place during evening hours and weekends.
  • Research activities in the real estate, lending and related markets.
  • Participate in policy recommendations.
  • Comply with all requirements of contracts and agreements. Works within required state and federal guidelines; follows agency policies/procedures in all areas.
  • Secure and/or maintain individual certification as a Foreclosure Intervention and Default counselor, Financial Capabilities and Rental Housing Counseling.
  • Uphold high organizational standards. Performs related duties or responsibilities, as assigned or requested

Qualifications

  • Bachelor Degree in related field preferred (business, social work, social science, real estate, public administration or a closely related field). A combination of education, training and experience may substitute for the educational requirement
  • Bachelor Degree in related field preferred.
  • Must obtain HUD housing counseling certification within 3 months of hire-required.
  • Current certifications from NeighborWorks America Center for Homeownership Education Counseling –NCHEC OR HUD certifications preferred.
  • Strong communication, counseling, and computer skills required.
  • Ability to work well with individuals from diverse cultural and economic backgrounds
  • Solid judgment; critical thinking, organizational skills and the ability to meet deadlines
  • Ability to handle multiple tasks Ability to function either independently or as an active team member
  • Manage sensitive and confidential information with integrity

Physical Requirements

This position normally requires the physical demands of standing, walking, bending, lifting or performing other work requiring medium exertion, talking, and hearing on a regular basis to perform the job requirement. These physical demands are required up to 85% of the time.

To apply

Please send a resume and letter of interest to:

Director of Human Resources
St. Ambrose Housing Aid Center, Inc.
321 East 25th Street
Baltimore MD 21218

or via email to HR@stambros.org

Salary Range

Salary commensurate with experience. Full-time position plus benefits.

Top

Director of Homesharing

Job Summary

The Director of Homesharing is responsible for leading a team to help clients find affordable housing alternatives and provide counseling or case management support to enable housing stability and progress from temporary arrangements to permanent rent or home-sharing or home purchase. The Director oversees all Homesharing Department elements, including program development, management, execution, analysis, evaluation, innovation/ refinement, and internal and external partnership management.

Key Job Functions

  • Provides leadership in planning, implementing, evaluating, and modifying the program.
  • Develops annual budget and reviews regularly to ensure compliance.
  • Assesses community needs, develops knowledge of best practices and innovations, and coordinates resources to enhance program effectiveness.
  • Analyzes and updates policies and procedures to improve program efficiency and effectiveness.
  • Ensures adherence to federal, state, and local laws, rules, and regulations.
  • Ensure that staff enters casework notes in the department’s database structure to support client follow-up, oversight of staff performance, and accurate reporting to donors.
  • Oversees all grant reporting and compliance for the department.
  • Ensure that all checklists and paperwork necessary are completed to qualify applicants interested in becoming Home Providers or Home Seekers.
  • Develops, monitors, and reviews advertising and marketing for the program.
  • Develops case management and counseling performance standards and recruits/develops/ monitors staff to fulfill them - provides coaching and feedback, evaluates performance, and recommends corrective action and development plans.
  • Develop external relationships and contacts and collaboration with the development department to raise program funds
  • Performs related duties or responsibilities as assigned or requested.

Qualifications

  • 3-5 years of related social work experience, direct human services, work with vulnerable youth or housing.
  • Bachelor’s Degree required; Master’s Degree, LCSW preferred.
  • 3-5 years supervisory experience
  • Strong problem solving and group work leadership skills.
  • Experience developing/expanding nonprofit programs.
  • Ability to communicate effectively in both oral and written forms.
  • Commitment to integrating youth voice and best practices working with LGBTQ+ youth of color into program operations
  • Experience working with individuals in crisis; conflict resolution experience a plus.
  • Ability to work independently and as a member of a team.
  • Ability to work effectively with people of all cultural backgrounds and ages, including seniors and youth.
  • Proficient with computer software programs, specifically Microsoft Access and Excel.
  • Ability to manage multiple tasks simultaneously.

Physical Requirements

This position typically requires the physical demands of sitting, standing, walking, bending, lifting, or performing other work requiring medium exertion, talking, and regularly hearing to perform the job requirement. These physical demands are required up to 90% of the time.

To apply

Please send a resume and letter of interest to:

Director of Human Resources
St. Ambrose Housing Aid Center, Inc.
321 East 25th Street
Baltimore MD 21218

or via email to HR@stambros.org

Salary Range

Salary commensurate with experience. Full-time position plus benefits.

Top

Job Summary

This one-year position is an opportunity to support the St. Ambrose Legal Services Department to respond to urgent and increased legal support needs created by the economic fallout of the coronavirus pandemic. The position will provide legal services to eligible clients ranging from brief advice to representation. In addition, the services will be related to legal issues impacting the preservation of stable housing, including foreclosure, landlord-tenant matters, tax sales, title issues, and related real estate matters.

Essential Duties and Responsibilities

  • Provide legal advice and direct representation to eligible clients
  • Maintain a caseload of housing-related legal matters
  • Represent borrowers in foreclosure mediation
  • Represent homeowners and tenants in court proceedings
  • Draft and review legal documents and pleadings
  • Participate in outreach and education events in local communities
  • Foster collaborative relationships with related public interest organizations
  • Serve as a resource to other advocates and housing counselors on foreclosure prevention
  • Performs related duties or responsibilities, as assigned or requested

Skills and Abilities

  • J.D. and admission to Maryland bar
  • Minimum of 1 year of legal experience preferred
  • Commitment to organizational mission and public interest law
  • Knowledge of foreclosure law, landlord-tenant law, and related real estate matters is strongly preferred
  • Excellent observation, analytical, and decision-making abilities
  • Excellent legal research and writing skills
  • Excellent communication and negotiation skills
  • Demonstrated skill in understanding the legal needs of low-income clients
  • Ability to work well with persons from diverse backgrounds, perspectives, and working styles
  • A high degree of flexibility, capacity for self-management, and attention to detail
  • Computer skills are a must.

Physical Requirements

This position typically requires the physical demands of standing, walking, bending, lifting, or performing other work requiring medium exertion, talking, and regularly hearing to fulfill the job requirement. These physical demands are required up to 85% of the time.

To Apply

Please send resume and letter of interest to:

Director of Human Resources
St. Ambrose Housing Aid Center, Inc.
321 East 25th Street
Baltimore MD 21218

or via email to HR@stambros.org

Salary Range

Salary commensurate with experience. Full-time position plus benefits.

Applications will be reviewed on a rolling basis.

Top

Accounts Receivable Specialist

Job Summary

The Accounts Receivable Specialist will be responsible for reviewing and recording incoming deposits for the entire Agency following determined procedures and deadlines. Accounts Receivable Specialist will also work closely with internal departments to ensure that accounts are correctly billed, and payments are collected on time. This position is also responsible for monitoring and reporting account issues, correcting discrepancies, maintaining customer records, and providing support for the Rental Services department.

Key Job Functions

  • Performing day-to-day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivables data.
  • Adept user of A/R applications and online banking procedures.
  • Post and process incoming payments on a timely basis and in compliance with financial policies and procedures.
  • Reconcile the accounts receivable ledger to ensure that all payments are accounted for and correctly posted.
  • Research and resolve accounts receivable discrepancies, review and analyze data, monitor account details and follow up on delinquent rents.
  • Handles collection efforts for customer assigned accounts
  • Communicate with tenants regarding any tenant ledger accounting issue, with particular attention to past due collections.
  • Process credit memos for approved adjustments such as late fees.
  • Maintain and generate accounts receivable aging reports.
  • Maintains financial security by adhering to internal accounting controls.
  • Recommend opportunities for continuous process improvement
  • Assists other finance areas such as accounts payable
  • Other related duties as assigned

Qualifications

  • Associates Degree in Accounting Related Field; B.S. or B.A. in Accounting a plus
  • 2+ years of experience in Accounting or Accounts Receivable
  • Proficient in Microsoft Word and Excel
  • Knowledge of applicable accounts receivable/general ledger systems and procedures
  • Strong attention to detail;
  • Excellent analytical and organizational skills;
  • Interpersonal skills and ability to collaborate with diverse groups;
  • Outstanding oral and written communication skills;
  • Work independently and as a member of a team;
  • Work effectively under pressure and meet deadlines.
  • Skillful in database administration
  • Proficient with computer software programs including Microsoft Applications

Physical Requirements

This position typically requires the physical demands of standing, walking, bending, lifting, or performing other work requiring medium exertion, talking, and regularly hearing to fulfill the job requirement. These physical demands are required up to 85% of the time.

To Apply

Please send resume and letter of interest to:

Director of Human Resources
St. Ambrose Housing Aid Center, Inc.
321 East 25th Street; Baltimore MD 21218

or via email to HR@stambros.org

Salary Range

Salary commensurate with experience. Full-time position plus benefits.

Applications will be reviewed on a rolling basis.

Top