Career Opportunities

The mission of St. Ambrose Housing Aid Center is to create and maintain equal housing opportunities for low- and moderate-income people, primarily in Baltimore City, and to encourage and support strong and diverse neighborhoods.

Counseling Coordinator

Job Summary

The Counseling Coordinator will be the primary contact for clients until they are assigned to a counselor. Clients will need information about all counseling programs and through the counseling coordinator will be routed according to their situation and needs. The Counseling Coordinator will coordinate and participate in outreach activities and workshops as well as work with counselors to ensure each client file meets compliance requirements.

Essential Duties and Responsibilities

  • Respond promptly to inquiries and intake calls.
  • Interview clients to triage calls according to client needs and effectively communicate the process each client can expect during their relationship with St. Ambrose.
  • Log all contacts and enter client data into case management software in a timely and accurate manner.
  • Monitor reporting to ensure timely follow-up for all clients with outstanding packages.
  • Assemble necessary documentation by obtaining all required forms, authorizations and documents from clients in preparation for counseling session.
  • Demonstrate professionalism and flexibility while maintaining a good working relationship with team members and clients.
  • Organize and complete client files when case is closed. Ensure that file is compliant with funding requirements.
  • Coordinate outreach activities in an effort to educate public about services provided at St. Ambrose.
  • In collaboration with staff, coordinate workshops. Arrange for speakers, ensure that required supplies are ordered and available for workshops and communicate with staff leading workshops for set-up and breakdown.
  • Update and maintain client surveys.
  • Maintain client confidentiality. Perform other duties as assigned

Skills and Abilities

  • One year of related experience in housing, lending, or real estate desired.
  • Strong communication and computer skills a must.
  • Ability to work well with individuals from diverse cultural and economic backgrounds
  • Solid judgment; critical thinking, organizational skills and the ability to meet deadlines
  • Ability to handle multiple tasks Ability to function either independently or as an active team member
  • Manage sensitive and confidential information with integrity

Apply

Send resume and letter of interest to:

Director of Human Resources
St. Ambrose Housing Aid Center, Inc.
321 East 25th Street
Baltimore MD 21218

Or via email to: jillj@stambros.org

Salary Range

Salary commensurate with experience. This is a full time position plus benefits.

Submission Deadline

June 23, 2017

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Staff Attorney

Job Summary

This position will provide legal services to eligible clients ranging from brief advice to representation. The services will be related to legal issues impacting the preservation of stable housing, including foreclosure, landlord-tenant issues, tax sales, title issues, and related real estate matters.

Essential Duties and Responsibilities

  • Provide legal advice and direct representation to eligible clients
  • Maintain a caseload of housing related legal matters
  • Represent borrowers in foreclosure mediation
  • Represent homeowners and tenants in court proceedings
  • Draft and review legal documents and pleadings
  • Participate in outreach and education events in local communities
  • Foster collaborative relationships with related public interest organizations
  • Serve as a resource to other advocates and housing counselors on foreclosure prevention
  • Performs related duties or responsibilities, as assigned or requested

Skills and Abilities

  • J.D. and admission to Maryland bar
  • Minimum of 1 year of legal experience preferred
  • Commitment to organizational mission and to public interest law
  • Knowledge of foreclosure law, landlord-tenant law and related real estate matters strongly preferred
  • Excellent observation, analytical and decision making abilities
  • Excellent legal research and writing skills
  • Excellent communication and negotiation skills
  • Demonstrated skill in understanding the legal needs of low income clients
  • Ability to work well with persons from diverse backgrounds, perspectives, and working styles
  • High degree of flexibility, capacity for self-management, and attention to detail
  • Computer skills a must.

Physical Requirements

This position normally requires the physical demands of standing, walking, bending, lifting or performing other work requiring medium exertion, talking, and hearing on a regular basis to perform the job requirement. These physical demands are required up to 85% of the time.

To apply

Please send resume and letter of interest via email to: jillj@stambros.org
or by mail to:
Director of Human Resources
St. Ambrose Housing Aid Center, Inc.
321 East 25th Street
Baltimore MD 21218

Salary Range

Salary commensurate with experience. This is a full time position plus benefits.

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