Career Opportunities

The mission of St. Ambrose Housing Aid Center is to create and maintain equal housing opportunities for low- and moderate-income people, primarily in Baltimore City, and to encourage and support strong and diverse neighborhoods.

Case Manager

Job Summary

St. Ambrose Housing Aid Center is seeking a full-time (35 hour/week) Housing Upgrades to Benefit Seniors (HUBS) Case Manager. The HUBS program serves residents of Baltimore City. The Case Manager will provide case management, outreach, and support services for older adults in Baltimore City. The coordinator is responsible for maintaining accurate records on all ongoing cases, completing monthly, quarterly and annual reporting, and attending meetings and outreach events in support of the program. S/he should be self-motivated, interested in assisting older adults, and interested in promoting and supporting the Central Baltimore community. The Case Manager is responsible for developing specific strategies to expand the program.

Key Job Functions

(Note: This list is intended only to illustrate the various types of work that may be performed.  The omission of specific statements does not exclude them from the position.)

  • Identify, contact, and assist a minimum of 75 low-income older adults per year with issues such as home repair, home modification, or weatherization services;
  • Connect older adults to other housing services which include handyman services, tax credits; foreclosure prevention, and tax sale prevention through  the completion of city, state, and nonprofit applications;
  • Provide assistance to older adults in applying for resources or benefits that makes their homes safer and more affordable;
  • Provide quarterly and annual program and financial data reports to management as required;
  • Maintain records and report activities to funding sources;
  • Assist with budget preparation and monitoring for programs;
  • Facilitate community service projects that involve and support older adults;
  • Collaborate with community, city, state, federal and other social service agencies to support program goals;
  • Create cohesive programming to achieve the projects selected by program participants and aligns with neighborhood goals as appropriate;
  • Attend meetings as assigned by St. Ambrose Housing;
  • Advocate with agencies or persons to help clients receive appropriate benefits or services;
  • Identify and recruit volunteers;
  • Expand existing programs and identify additional resources;
  • Uphold high organizational standards. Performs related duties or responsibilities, as assigned or request.

Skills and Abilities

  • Bachelor’s degree in social work, human services, or gerontology, or equivalent combination of education and work experience;
  • Sensitivity in working with older adults;
  • Experience conducting needs assessments and initiating support services;
  • Must have effective interpersonal skills with experience working with diverse populations;
  • Strong written and oral communication skills;
  • Must have excellent problem solving skills: Strong computer skills;
  • Must have the ability to successfully motivate and connect with others;
  • Must be highly organized and self-motivated with effective time management skills;
  • Ability to understand and follow complex written and oral instructions, rules and procedures; to work independently and to be a vital and contributing part of a team;
  • Ability to effectively handle associated administrative responsibilities; including dealing with funder requirements, maintaining records, and meeting reporting requirements;
  • Ability and commitment to handle privileged information in a professional and confidential manner;
  • Must have dependable, insured transportation and a valid Maryland Driver’s license and acceptable driving record. A DMV printout and proof of insurance will be required. Willingness to drive throughout Baltimore City.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

  • Able to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. Will require sitting for an extended period of time;
  • Ability to effectively use office equipment (including, but not limited to, computer, phone, fax machine, printer/copier machine) and computer systems to fulfill essential functions of the position;
  • Able to lift/carry objects up to 10 pounds over short distances;
  • Includes meetings, driving, climbing stairs and walking to/from clients’ homes.

To Apply

Send resume and letter of interest to:
Director of Human Resources
St. Ambrose Housing Aid Center, Inc.
321 East 25th Street
Baltimore MD 21218

Or via email to: jillj@stambros.org

Applications will be reviewed on a rolling basis.

Be sure to reference the position name in the subject line and/or cover letter.

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Maintenance Technician III

Job Summary

This position requires a skilled and experienced Maintenance Technician. Under the direct supervision of the Maintenance Manager, the Maintenance Technician will be responsible for performing general maintenance and repairs which may include tasks from the fields of carpentry, painting, masonry, basic plumbing, basic electrical work, janitorial service, and residential remodeling. In addition to technical maintenance tickets, this position will assist with unit turnovers and be a part of the after-hours on-call rotation. All work will be done in compliance with EPA, Hazmat and OSHA safety rules and regulations.

Key Job Functions

  • Provides first response assistance to trouble calls makes preliminary assessment of problems, facilitates needed adjustments or repairs utilizing internal and external resources as required.
  • Performs general maintenance and repair tasks in a variety of areas and as assigned by Maintenance Manager.
  • Orders and stocks supplies and materials.
  • Documents work and purchase orders, bids and material lists to account for materials purchased.
  • Reports any and all damages caused by residents and or visitors.
  • Assists in the eviction of tenants from St. Ambrose owned and managed properties.
  • Completes all work orders within specified time frame.
  • Performs property and equipment inspections and reports any and all safety issues.
  • Schedules and completes preventive maintenance schedules, in accordance with company guidelines and supervisor’s direction.
  • Maintains common areas for safety and appearance.
  • Ensures resident satisfaction when working in rental properties.
  • Maintains resident contact regarding maintenance problems on properties.
  • Represents St. Ambrose in meetings concerning maintenance, tenant problems, situations, or concerns.
  • Completes vacant turnovers up to company standards.
  • Adheres to all safety protocols, building codes, applicable laws, regulations, etc.
  • Maintains timesheets that provide a daily record of hourly labor by property address.
  • Participates in properties’ 24/7 emergency on call schedule–includes snow removal.
  • Performs related duties or responsibilities, as assigned or requested.

Qualifications

  • High school diploma required.
  • 3–5 yrs. experience in electrical, plumbing, painting and maintenance.
  • Great customer service and organizational aptitude.
  • Strong computer skills a must.
  • Keep a clean cut appearance and professional attitude at all times.
  • Demonstrate excellent organizational skills with the ability to prioritize and work effectively on multiple tasks in a fast-paced, demanding environment.
  • Be dependable/reliable and follow through on commitments, producing timely work to required or higher-standards, and pitching in to get the job completed.
  • Be attentive to detail and monitoring adherence to company standards.
  • Valid driver’s license.
  • Must be available for on-call hours.
  • EPA, CPO, HVAC and CFC certifications are a plus.

Physical Requirements

While performing the duties of this job, the employee is regularly required to stand; use hands and fingers; ability to handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk, climb, balance, kneel, and crawl. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. The ability to see near and far is required. These physical demands are required up to 90% of the time.

To Apply

Please send resume and letter of interest via email to:
jillj@stambros.org

Or by mail to:
Director of Human Resources
St. Ambrose Housing Aid Center, Inc.
321 East 25th Street
Baltimore MD 21218

Applications will be reviewed on a rolling basis.

Be sure to reference the position name in the subject line and/or cover letter.

Salary Range

Salary commensurate with experience.

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Resource Development Coordinator

Job Summary

The Resource Development Coordinator works closely with the Director of Development to implement the organization’s long-term fundraising plan. This busy department handles all communication, marketing, PR, fundraising, and grants writing for the entire agency. The role necessitates working with other departments in the organization—preparing, finalizing and submitting grant proposals and managing reporting requirements and coordinating external media through eNewsletter and social media. Primary functions include proposal and grant management, project management support and event support, as identified.

Essential Functions and Associated Tasks

(Note – this list is intended only to illustrate the various types of work that may be performed. The omission of specific statements does not exclude them from the position.)

  1. Administrative functions of the Resource Development Department. Donor cultivation, stewardship and solicitation campaigns are managed by the RD Department.
    • Process all donations and grant awards in a timely manner, keeping accurate records of all transactions and interactions with donors and funders
    • Maintain inventory of promotional material
    • Manage archives, keeping organized records of St. Ambrose documents, photos, outreach materials, and pertinent news articles.
  2. Proposal & Grant Management Assistance
    • Participate in the Grants Team meetings to develop strategies for funding initiatives and help develop implementation plan to reach funding goals.
    • Establish timelines and work distribution for the successful development of specific funding proposals or other materials to present to specific funders;
    • Assist in drafting funding proposals;
    • Assist with budget development for fundraising proposals as appropriate;
    • Track funding awards;
    • Coordinate grant reporting requirements with Compliance Officer to assure timely and accurate reporting based on grant guidelines;
    • Assist with the research and submission of reports as requested;
  3. Manage St. Ambrose communication and social media strategies
    • Assume overall responsibility for planning and implementation of activities pertaining to assigned projects. Assist in formulation of the project scope, objectives, deliverables, milestones, and required tasks.
    • Ensure identified project goals are accurately documented and identify timely completion.
    • Coordinate the recruitment of project team staff. Assign duties, responsibilities, and scope of authority to project team members.
  4. Participate actively in Resource Development events and activities
    • Assist when needed for special events and projects headed by Resource Development
    • Act as an ambassador for St. Ambrose, internally and externally.
  5. Perform related duties or responsibilities, as assigned or requested.

Minimum Requirements

  • Bachelor’s Degree.
  • 3–5 years of fundraising experience
  • Commitment to the profession of fundraising and an interest in pursuing it as a career.
  • Demonstrated organizational skills, including the ability to manage multiple tasks and details simultaneously.
  • Excellent verbal and written communication skills, with proven experience and excellence in drafting professional content for external communications.
  • Professional demeanor, outstanding customer service, and interpersonal skills and a proven ability to work cooperatively with others.
  • Comfort with graphic design software and/or willingness to learn
  • Proficient in use of Microsoft Office software
  • Excellent prospect research skills, including using online databases and the internet.
  • Comfortable with fundraising software databases.
  • Demonstrated ability to exercise independent judgment.
  • Ability to work flexible schedule, including early and/ or later meetings, as needed

Preferred Requirements

  • Knowledge of fundraising and relationship management.
  • Previous nonprofit experience

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

  • Able to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. Will require sitting for an extended period of time.
  • Ability to effectively use office equipment (including, but not limited to, computer, phone, fax machine, printer/copier machine) and computer systems to fulfill essential functions of the position.
  • Able to lift/carry objects up to 15 pounds over short distances
  • Includes meetings, driving and, climbing stairs.

To Apply

Send resume and letter of interest to:
Director of Human Resources
St. Ambrose Housing Aid Center, Inc.
321 East 25th Street
Baltimore MD 21218

Or via email to:
jillj@stambros.org

Applications will be reviewed on a rolling basis.

Be sure to reference the position name in the subject line and/or cover letter.

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Homesharing Youth Case Manager

Job Summary

The St. Ambrose Host Home program is seeking a dynamic individual to provide comprehensive strengths based case management services to homeless youth and/or marginally housed transitional aged youth. Through the vehicles of positive relationship building and managing transitions, the Youth Case Manager helps youth identify and achieve goals related to maintaining safe, stable housing, employment, education, and increasing life skills. In coordination with the Host Home Coordinator the Youth Case Manager will develop professional relationships and partnerships with other community service providers and provide community engagement or program outreach as required.

Key Job Functions

(Note – this list is intended only to illustrate the various types of work that may be performed. The omission of specific statements does not exclude them from the position.)

  • Conducts initial assessment and evaluation for the formulation of an Individual Housing Services Plan (IHSP).
  • Provide ongoing supportive case management services and follow-up services to clients providing youth flexible, responsive case management that address their variety of needs including: accessing shelter; obtaining identification; GED programs, and college; navigating financial aid; accessing public benefits; connecting to health, mental health, and substance abuse care; accessing childcare; connecting to employment and permanent housing; and other supports.
  • Documents participant’s progress and reviews IHSP routinely.
  • Assists participants in developing appropriate housing goals and makes revisions when necessary.
  • Maintain and monitor clients’ files and database. Document all outcomes.
  • Conducts home visits.
  • Conduct, report and monitor inspections.
  • Create reports based on information complied and analyzed.
  • Transports clients
  • Provides some group facilitation.
  • Assist staff with crisis assistance or stabilization services provided to the client.
  • Participates in program planning.
  • Ensures both internal and collateral services are coordinated
  • May attend multi-agency meetings, partner meetings, or training as directed.
  • Continues professional development, through participation in continuing education, in-service training and professional workshops to maintain current knowledge and broaden expertise.
  • Maintain current awareness of all community services relevant to the needs of program participants.
  • Complies with all policies and procedures.
  • Performs other related duties as assigned

Qualifications

  • Bachelor Degree in Social Work or related field
  • 3 years of related experience in community based or family systems therapy.
  • Proficient in Microsoft Office Suite
  • Understanding and empathy for the needs and concerns of youth served
  • Strong communication, organization, and counseling skills.
  • Approach projects, activities and other job functions with flexibility and a positive attitude.
  • Works independently and as a member of a team.
  • Enjoys working directly with youth, volunteers, community partners, etc.
  • Must have dependable, insured transportation and a valid Maryland Driver’s license and acceptable driving record. A DMV printout and proof of insurance will be required.
  • Pass background check.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

  • Able to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. Will require sitting for an extended period of time.
  • Ability to effectively use office equipment (including, but not limited to, computer, phone, fax machine, printer/copier machine) and computer systems to fulfill essential functions of the position.
  • Able to lift/carry objects up to 10 pounds over short distances
  • Includes meetings, driving, climbing stairs and walking to/from clients’ homes

To Apply

Send resume and letter of interest to:
Director of Human Resources
St. Ambrose Housing Aid Center, Inc.
321 East 25th Street
Baltimore MD 21218

Or via email to:
jillj@stambros.org

Applications will be reviewed on a rolling basis.

Be sure to reference the position name in the subject line and/or cover letter.

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Junior Accountant

Job Summary

This position will provide support to the Finance Department by managing daily accounting tasks. The Junior Accountant will be primarily responsible for preparing journal entries, maintaining balance sheet ledgers, and managing bank reconciliations. This position will also assist with monthly closings and account analysis while supporting the Controller in carrying out the responsibilities of the finance department.

Essential Duties and Responsibilities

  • Provide support with monthly preparation of the financial statements, revenue reconciliation and expense analysis.
  • Code expenses to proper general ledger accounts and cost centers and record journal entries as necessary
  • Reconcile general ledger accounts
  • Reconciles bank accounts by gathering and balancing information.
  • Acts as the primary liaison between the Finance Department and Rental Services personnel.
  • Ensures that escrow and reserve accounts required by lenders are appropriately funded. Coordinates the release of funds from escrow for property repairs and replacements
  • Support financial audits by providing needed documentation and information
  • Assist with accounts payable and receivable
  • Assist with the preparation of ad hoc and other internal reports
  • Maintains accounting controls by following policies and procedures.
  • Assists with budgeting and forecasting efforts
  • Ensure the completion of assigned tasks in line with established deadline
  • Participates and contributes to process improvement initiatives
  • Complete special projects as needed and other duties assigned

Skills and Abilities

  • Bachelor’s degree in accounting or finance or relevant field
  • Knowledge of accounting and financial reporting principles and practices
  • Technical accounting skills
  • Residential property management accounting a plus
  • Proficiency in Microsoft Office applications with strong MS Excel skills
  • Excellent verbal/written communication skills. Strong organizational skills
  • High level of attention to detail

Physical Requirements

This position normally requires the physical demands of standing, walking, bending, lifting or performing other work requiring medium exertion, talking, and hearing on a regular basis to perform the job requirement. These physical demands are required up to 85% of the time.

To Apply

Please send resume and letter of interest via email to:
jillj@stambros.org

Or by mail to:
Director of Human Resources
St. Ambrose Housing Aid Center, Inc.
321 East 25th Street
Baltimore MD 21218

Applications will be reviewed on a rolling basis.

Be sure to reference the position name in the subject line and/or cover letter.

Salary Range

Salary commensurate with experience.
This is a full time position plus benefits.

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